When you log into your account there are a couple of places that you go to place your order. The first is the Order a Tenant Screening option on your dashboard. It looks like this:
You may also go to the Tenant Screening tab on your side menu and choose the Order New Screening option from that page as well. It looks like this:
Either choice will bring you to the order form. Check out this video on how to fill that order form out:
We will need a unique email address for each applicant that you would like a report run on.
Once you've successfully placed that order a secured link will be sent to your applicant. They will need to fill out the authorization form (you can find a sample of that here) and verify their identity. Once they've completed that process the report will be delivered back to your account.